Privacy Policy

This Privacy Policy applies to the Queasy.in

Privacy Policy

Queasy.in recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on http://www.queasy.in and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

Queasy.in is a property of Queasy Online Service Private Limited, an Indian Company registered under the Companies Act, 2013 having its registered office at Office No. 605, 6th Floor, D Mall Netaji Subhash Place, Delhi North West, Delhi, 110034 India

We want to provide you comfortable and secure shopping in our store. This privacy policy explains the types of information we gather, how it is protected, what we do with it and how you can correct or change information. By shopping at Queasy.in, you are accepting the practices described in this Privacy Policy.

Information we collect

Contact information:- We might collect your name, email, mobile number, phone number, street, city, state, pincode, country and ip address.

 

Payment and billing information:- We might collect your billing name, billing address and payment method when you buy a product. We NEVER collect your credit/debit card number or credit/debit card expiry date or other details pertaining to your credit card on our website. Credi/Debit card information will be obtained and processed by our online payment partner PayPal.

 

Other information. If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

 

Information you post:- If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect information that you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

 

Use of Cookies

Queasy.in also receives and stores certain types of information whenever you interact with us through the use of “cookies.” Cookies enable our systems to recognize your browser and to provide you with certain shopping features. These “cookies” allow us to give you customized and personalized service, and helps us identify ways to improve your shopping experience. The “help” portion of the toolbar on most browsers will tell you how to reject or disable cookies or receive notice when a new cookie appears. If you choose to reject or disable cookies, you will be unable to use those Queasy.in Services that require the use of such cookies. Queasy.in’s cookies do not contain any of your personally identifiable information.

Additionally, you may encounter “cookies” or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.

If you choose to buy on the Website, we collect information about your buying behaviour.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

How does Queasy.in use my information?

Queasy.in uses your information to provide the Queasy.in Service and to enhance and personalize your shopping experience. Queasy.in does not sell personal information about individual customers (such as name, address, e-mail address, credit card information) to third parties, sell or rent lists of customers or use information about individual customers except to provide the Queasy.in Service or as described below.

Queasy.in may use aggregated information regarding its customers and usage of the Queasy.in Service (such as customer demographics and traffic patterns) and disclose such aggregated information to advertisers, partners and others for various purposes.

Queasy.in may employ other companies and individuals to perform certain functions such as delivering packages and analyzing data. They may have access to personal information to perform their functions.

Queasy.in may transfer Customer Registration Data and other personal information in connection with the sale of Queasy.in or the sale or transfer of its business operations in your geographic area to a third party provider of dry fruits, herbs and spices ordering or delivery services who agrees to be bound by this Privacy Policy until you consent that such information will be governed by the policies and terms of such third party provider.

Queasy.in may use or disclose personal information when Queasy.in believes it is appropriate to enforce this Agreement, to protect the rights, property or safety of Queasy.in or its users or to comply with the law.

What are the security precautions?

Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

Is it Safe to Use My Credit/Debit Card or Net Banking on Queasy.in?

Yes, shopping at Queasy.in is 100% safe. All Credit Card and Debit Card payments on Queasy.in are processed through secure and trusted payment gateways managed by leading Indian banks. Furthermore, the Banks might ask you to enter an online password (also known as 3D Secure password) which acts as an additional layer of security for your card transaction. This 3D Secure password is not printed anywhere on the card and is known only to you, giving you the added assurance that only you can use your card to make purchases on the Internet. This makes your online transaction extremely safe and secure. You can be assured that Queasy.in offers you the highest standards of security currently available on the internet to ensure that your shopping experience is private, safe and secure.

Does Queasy.in Store My Credit/Debit Card Information?

Queasy.in does not store any of Credit/Debit card details provided to you. Queasy.in directly takes you to the bank page where you provide all information. The bank in turn stores the first 6 and last 4 digits of your card number in a secure and encrypted manner. The first 6 digits (also known as the Bank Identification Number) are used to identify the bank name and country where your card was issued. The first 6 and last 4 digits are together used for fraud detection and prevention purposes.

Shipping Policy

All orders within and out of Mumbai are delivered in 3 to 5 days. However, due to logistical bottlenecks, it might not always be possible to ensure last-mile delivery to all areas within a specific time frame. Please check the deliverability in your area.

Return Policy

Queasy.in endeavors to do everything possible to make you happy and ensure you needs are satisfied. In the unlikely event that you do not like our product, we promise to take them back and reimburse the product cost.

Updates to this policy

This Privacy Policy can be updated from time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.

 

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Mr. Sagar Dubey

Office No. 605, 6th Floor,

D Mall Netaji Subhash Place,

Delhi North West,

Delhi, 110034 India

Phone: +91-9811554758

Email: support@queasy.in

If you have any questions about this Policy or other privacy concerns, you can also email us at :-